* Within 14 days - New merchandise with Tags & Unworn merchandise may be returned either in person or mailed to us (at purchaser's shipping expense).
* Returns without a receipt will receive store credit only.
* No return for special ordered items or clearance items.
* No returns on jewelry that has been worn. Jewelry is not indestructible and sometimes due to daily wear stones become loose and therefore the setting should be checked regularly. Sometimes after years of wear, rings tend to break. This is not a manufacture defect, just the ring wearing out. * Shipping fees are not refunded.. only the item purchase price. * Once we ship and item & receive a tracking number it is the responsibility of the shipping carrier to deliver it to you. If the package is lost or stolen, we will do what we can in helping you file a claim. We cannot refund the purchase price until a claim is completed with the shipping carrier.
Jewelry: CARE INSTRUCTIONS:
While wearing your new ring DO NOT: shower, swim, excessive hand wash, wash dishes, use hand sanitizer or creams. Clean with soft cloth. Do NOT use silver polish or dip in silver cleaner.
Florentine Finish, background is sandblasted. Oxidised finish is put on the ring. Finishes will change over time however the only way the finish will come away is by something the wearer is doing. As the ring is worn on the hand it means everything you do with your hands will affect the ring. Your new car will not look the same in a week & neither will your jewelry. ANYTHING can affect it – hence why care should be taken with it. NO RETURNS or EXCHANGES for changes in the finish or lost stones
Fine jewelry is not impervious to normal wear, activities or trauma. This is particularly true for rings since hands are regularly subjected to considerable abuse. NO warranty for damage due to normal wear, product loss, loss of stones or theft. Prongs holding stones should be checked on a regular basis.